FAQS

General FAQS

What does C'est Moi mean?+

A symbol for youth, C'est Moi (pronounced, "say-mwah") means "It's Me" in French.

Who are your products made for? +

Our products are thoughtfully formulated for young delicate skin types. Made for ages 8 years and up.

Are your products made in the U.S.A? +

Our products are manufactured both in the U.S.A. and the EU.

What is the shelf life of your products?+

All of our products have a PAO (Period After Opening) symbol on the back of each package, that shows the number of months the product will be good once it is opened. Skin care items range from 6 months – 12 months. Color cosmetic items range from 6months – 24 months.

Where can I buy C'est Moi products?+

Our products currently sold here in the U.S.A on Cestmoi.com, Target.com, Amazon.com, Walmart.com and Shophush.com. Stay tuned for more locations!

What is your return policy?+

Please refer to our return policy here.

Where do you ship?+

Presently, we only ship within the Continental 48 United States.

Do you test on animals?+

We never test our product on animals, only on humans.

Do your products contain synthetic fragrance and phthalates? +

Our skincare and cosmetics products are fragrance free.

What is the difference between mineral and chemical sunscreen?+

Mineral sunscreens, also known as a physical sunscreens use active mineral ingredients, such as zinc oxide and titanium oxide. They reflect the sun's rays like a mirror to protect exposed skin. UV protection, zinc oxide, in particular, delivers the best UVA and UVB protection (also known as broad-spectrum coverage. Mineral sunscreens are not absorbed into the skin. At C'est Moi we only formulate with Mineral sunscreens.

Chemical sunscreens contain organic (carbon-based) compounds, such as oxybenzone, octinoxate, octisalate and avobenzone, which can create a chemical reaction by changing UV rays into heat, then releasing that heat from the skin. They are often referred to as chemical or organic.

Do you use talc in your products?+

We do not use talc in our products. There has been a lot of controversy regarding the safety of talc, where it is sourced from, and whether it has been contaminated with asbestos. Since we choose to formulate our products without talc, these issues are never in question.

Can I use your products if I have sensitive skin?+

Our products are created specifically for sensitive skin and have passed extensive testing. We encourage our customers who have specific skin conditions or allergies to consult a doctor before using any product.

Are your products safe for Eczema or Psoriasis?+

Our products are made to be gentle on all skin types. We do not claim to treat skin conditions such as Eczema or Psoriasis. We encourage our customers who have specific skin conditions or allergies to consult a doctor before using any product.

Do your products contain nut oils?+

We cannot guarantee that our products were made in a nut-free facility. We encourage our customers who have allergies to consult a doctor before using any product.

Are your products Vegan?+

A good majority of our products are vegan, with the exception of a few products that contain the following:
Carmine: This ingredient is used as a natural red colorant in some of our color products. Carmine is a rich pigment that comes from crushed beetle shells. Considered safer than most synthetic red pigments, it has been used for hundreds of years within color cosmetic formulations.
Beeswax: We use beeswax and bee propolis in some of our products because they perform important functions within our formulas.

Are your products gluten free?+

Our products cannot be certified as gluten-free because our manufacturing partners do not have certified gluten-free facilities. We encourage our customers who have allergies to consult a doctor before using any product.

Are your products soy free? +

Several of our products do contain ingredients derived from soy. These ingredients serve important functions within our formulas. We encourage our customers who have soy allergies to consult a doctor before using any product.

Are your products natural or organic? +

C'est Moi uses clean ingredients within its formulas, which include organic, natural, plant derived, in addition to some of the safer synthetic ingredients. It is important to know that "organic" and "natural" do not have universal legal definitions in the cosmetic industry. Companies can claim that their products are natural or organic, even if there is a small percentage of natural ingredients included.

Is your packaging recyclable?+

Yes, our packaging is recyclable. Once you are finished with a product, please gently clean out any excess product and place it into your recycling bin. That includes our cartons too!