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Image of girl's hands holding up a sign - We Have Answers

 

General FAQS

A symbol for youth, C'est Moi (pronounced, "say-mwah") means "It's Me" in French.

Our products are thoughtfully formulated for young delicate skin types. Made for ages 8 years and up.

Our products are manufactured both in the U.S.A. and the EU

All of our products have a PAO (Period After Opening) symbol on the back of each package, that shows the number of months the product will be good once it is opened. Skincare items range from 6 months – 12 months. Color cosmetic items range from 6months – 24 months.

Our products are currently sold in the U.S.A on Cestmoi.com, Target.com, Amazon.com, Walmart.com, Dollskill.com, RileyRose.com, and at select Target, CVS, HEB, Riley Rose, and Ricky’s NYC stores. Please see our store locator for all store locations!

Please refer to our return policy here.

Presently, we only ship within the Continental 48 United States.

We never test our product on animals, only on humans.

Our skincare and cosmetics products are fragrance free.

Mineral sunscreens, also known as a physical sunscreens use active mineral ingredients, such as zinc oxide and titanium oxide. They reflect the sun's rays like a mirror to protect exposed skin. UV protection, zinc oxide, in particular, delivers the best UVA and UVB protection (also known as broad-spectrum coverage. Mineral sunscreens are not absorbed into the skin. At C'est Moi we only formulate with Mineral sunscreens.

Chemical sunscreens contain organic (carbon-based) compounds, such as oxybenzone, octinoxate, octisalate and avobenzone, which can create a chemical reaction by changing UV rays into heat, then releasing that heat from the skin. They are often referred to as chemical or organic.

We do not use talc in our products. There has been a lot of controversy regarding the safety of talc, where it is sourced from, and whether it has been contaminated with asbestos. Since we choose to formulate our products without talc, these issues are never in question.

Our products are created specifically for sensitive skin and have passed extensive testing. We encourage our customers who have specific skin conditions or allergies to consult a doctor before using any product.

Our products are made to be gentle on all skin types. We do not claim to treat skin conditions such as Eczema or Psoriasis. We encourage our customers who have specific skin conditions or allergies to consult a doctor before using any product.

We cannot guarantee that our products were made in a nut-free facility. We encourage our customers who have allergies to consult a doctor before using any product.

A good majority of our products are vegan, with the exception of a few products that contain the following: Carmine: This ingredient is used as a natural red colorant in some of our color products. Carmine is a rich pigment that comes from crushed beetle shells. Considered safer than most synthetic red pigments, it has been used for hundreds of years within color cosmetic formulations. Beeswax: We use beeswax and bee propolis in some of our products because they perform important functions within our formulas.

Our products cannot be certified as gluten-free because our manufacturing partners do not have certified gluten-free facilities. We encourage our customers who have allergies to consult a doctor before using any product.

Several of our products do contain ingredients derived from soy. These ingredients serve important functions within our formulas. We encourage our customers who have soy allergies to consult a doctor before using any product.

C'est Moi uses clean ingredients within its formulas, which include organic, natural, plant derived, in addition to some of the safer synthetic ingredients. It is important to know that "organic" and "natural" do not have universal legal definitions in the cosmetic industry. Companies can claim that their products are natural or organic, even if there is a small percentage of natural ingredients included.

Yes, our packaging is recyclable. Once you are finished with a product, please gently clean out any excess product and place it into your recycling bin. That includes our cartons too!